AYA Universe Dubai | Digital Art and Light Experience in Dubai
Tour Detail
🧾 Reservation & Entry
- After the payment process is completed, your tickets will be sent to your email address instantly.
- At the entrance of the AYA Universe entertainment complex, you can scan the QR code ticket on your phone for entry. It is not mandatory to print it out.
Tour Program
Reservation & Check-in
🧾 Reservation & Entry
- After the payment process is completed, your tickets will be sent to your email address instantly.
- You can enter the AYA Universe entertainment complex by scanning your ticket with a QR code on your phone. Printing it out is not mandatory.
✅ Inclusions of the Ticket
Dubai Frame entry ticket (valid throughout the day)
Entry possible at any time
Visiting hours: Every day 09:00 – 21:00
❌ Exclusions of the Ticket
Hotel transfers/transportation
📜 Rules & Security
Prohibited Items:
Sharp/bladed tools
Strollers and large bags
Food and beverages
Pets
👶 Child Policy
Children under 3 years old are free
A child ticket applies for children aged 3–12 years
What's Included
🎫 Ticket Information
✅ What's Included in the Price
- Open-dated entry ticket for AYA Universe Dubai (gives access to the complex for one admission).
- The expiration date of the ticket is specified on the ticket.
Not Included
❌ Not Included in the Price
- Hotel transfer (round-trip transportation)
- Food and beverage expenses within the venue
General Information
👶 Child Policy
- No ticket is required for children under 3 years old.
What to bring with you?
🎒 What to Bring? (AYA Universe Dubai)
- Phone or camera (to take photos/videos in interactive areas)
- Ticket (QR code) – a digital copy on your phone is sufficient
- Comfortable shoes and clothing (you will walk around the complex)
- Power bank / extra charger (for those who will take photos/videos for a long time)
- ID (to present if necessary)
- A small bag (for personal belongings)
Note: Food and beverages are sold inside the venue; the policy on bringing food and drinks from outside is subject to the establishment's rules.
Frequently Asked Questions
How long does the visit last?
The duration of the visit depends on the individual, but on average, it lasts 60–90 minutes and may extend due to photo sessions and interactive areas.
Is the ticket open dated?
Yes. The tickets provide an open dated single entry right. The expiration date is specified on the ticket.
How will I receive my tickets?
Your tickets will be sent directly to your email address immediately after payment. You can enter by scanning the QR code on your phone at the entrance.
Is hotel transfer included?
No. Hotel transfer is not included in the AYA Universe tickets. Transfer requests can be organized separately.
Is there food and drink inside?
Yes. There are café/food and drink areas within the venue. Food and drink costs are not included in the ticket price.
Is it suitable for children?
Yes. AYA Universe is suitable for visitors of all ages. No ticket is required for children under 3 years old.
Is photography and videography allowed?
Yes. During the visit, photography and videography are permitted. There may be venue rules for professional shoots.
Is there access for the disabled?
Yes. AYA Universe has areas that are wheelchair accessible. It is recommended to inform in advance for special needs.
Is there a dress code?
There is no official dress code. Comfortable and suitable walking clothes are recommended.
What is the cancellation and refund policy?
Tickets are generally non-refundable. The terms for changes and cancellations are subject to the booking conditions specified at the time of purchase.