|
Departure Airport
|
Arrival Airport
|
Flight Numbers
|
Departure Time
|
Arrival Time
|
|
Ankara Esenboğa Airport
(ESB)
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Cairo International Airport
(CAI)
|
SM 9996
|
14:15
|
15:25
|
|
Cairo International Airport
(CAI)
|
Ankara Esenboğa Airport
(ESB)
|
SM 9997
|
09:40
|
13:05
|
***The prices of optional tours may change during the season. Therefore, the prices valid at the time of purchasing the optional tour apply to optional tours.
***Optional tours are organized with a minimum participation requirement of 10 people. If sufficient participation is not achieved, optional tours
may not take place or the price may change.
**Concert tickets cannot be cancelled or refunded, and in the event of cancellation (including during the free cancellation period of the reservation), a net deduction of 150 EUR per person will be applied. **
**Tickets are in the General Admission category and have an age limit of 21+. **
- In order to benefit from the Advantageous Excursion package prices for optional tours, the fee must be paid to the local agency representative during the tour.
- Optional tours take place with a minimum participation of 10 people. If participation is below 10 people, the tour prices may change or the tour may be conducted by metro. Our guide may change the dates of the optional tours, provided that their content remains the same.
- Prices for optional tours may change depending on regional congestion or the period. The prices quoted by the guide at the time of purchase will apply to optional tours.
- When only category information is provided in the tour program without specifying a name and/or when there are options for the same destination, the hotel(s) will be notified by your agency 48 hours before the excursion departure.
- In our programs, the guide will meet guests at the destination. The guiding service included in the package covers only the panoramic city tour and the round-trip airport transfer. If optional tours are purchased, guiding service will also be provided. A different guide may accompany our guests during optional tours.
- Guests must inform the guide of cancellations or changes to optional tours at least 24 hours in advance. The cancellation and refund conditions of the optional tour requested for cancellation may vary depending on the final decision of the local supplier.
- During periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels may be used at distances exceeding the specified kilometers. In such a case, Dubai Aktiviteleri will provide information 2 days before the tour departure date.
- The panoramic city tours included in the tour package are tours lasting no more than 2–3 hours, organized for a general introduction to the cities and conducted panoramically from inside the vehicle with explanations by the guide; they do not include museum or archaeological site entrances.
- Dubai Aktiviteleri is not responsible if panoramic tours and other tours specified in the program cannot take place because local authorities close the places to be visited on the day and at the time corresponding to the tour, roads along the route are closed due to an event, or weather conditions make the tour impossible. Some tours may be conducted by public transportation or on foot where possible, in the case of closed roads or locations where vehicle access is not permitted.
- In our tour programs, the guide meets guests at the airport of arrival. For return transfers, guests must be ready at the reception of the hotel where they are staying before the pick-up time given by the guide.
- The hotels included in the program are offered for sale, etc. Hotel availability may vary during high season or special periods. Therefore, a similar alternative hotel may be provided.
- To prevent guests from being affected by exchange-rate differences, we recommend that they do not exchange large amounts of foreign currency. Old/worn foreign currency is not accepted by banks at the destinations. Therefore, optional tour reservations cannot be made using old-style foreign currency that banks will not accept.
- As our package tours are intended for travel abroad, guests are responsible for their own foreign-language knowledge.
- Old/worn foreign currency is not accepted by banks at the destinations. Therefore, optional tour reservations cannot be made using old-style foreign currency that banks will not accept.
GENERAL TERMS
- At the time of reservation, the tour program and the general terms and obligations set out below must be communicated to guests. Dubai Aktiviteleri is not responsible for complaints that may arise within the scope of the information provided. Our guest is deemed to have read and accepted all articles in advance.
- Guests traveling with a Turkish Republic green passport must renew their passport if its date of issuance is more than 10 years old. Otherwise, they may not be admitted to the country they are visiting and/or their flight from Türkiye may not be operated by the airline. In such a case, responsibility belongs to the passenger, and Dubai Aktiviteleri cannot be held responsible in any way.
- To avoid problems with customs police at the border gate of the country to be visited due to torn, worn, wet and/or otherwise damaged passports, such passports must be renewed, and if the country applies a visa requirement to citizens of the Republic of Türkiye, the relevant visa must be in the new passport. Otherwise, responsibility belongs to the passenger.
- Guest passports must be valid for a minimum of 6 months as of the return flight date. Otherwise, any resulting impediment is the responsibility of the guests.
- Dubai Aktiviteleri acts as an intermediary between the passenger and the consulate. The consulate has the right to refuse to issue a visa when it deems necessary, and Dubai Aktiviteleri bears no responsibility for the passenger's inability to obtain a visa. Dubai Aktiviteleri only undertakes the role of an intermediary institution. Dubai Aktiviteleri has no obligation or responsibility for individual visa applications. Consumers registered for the tour by accepting these terms.
- When Dubai Aktiviteleri applies for a visa as an intermediary between the passenger and the consulate, the guest must check the accuracy of the information on the resulting visa. Dubai Aktiviteleri is not responsible for any incorrect spelling on the visa or for any resulting situation that may prevent boarding the flight.
- Obtaining the documents required by passengers who will apply for their own visas, such as hotel confirmation and flight tickets, normally takes 1 business day. Our guests must arrange their appointment dates and times with this period in mind. Otherwise, Dubai Aktiviteleri is not responsible for any possible disruptions.
- If the guest cancels the reservation and/or does not or cannot participate in the relevant tour, the visa fee and service fee will not be refunded. If the guest obtained their visa and visa service through the Dubai Aktiviteleri Visa department and this visa service was specified as an additional service in the travel agreement, and if Dubai Aktiviteleri cancels the relevant tour due to insufficient participation or another reason, the guest may receive a refund of the amount remaining after excluding fees and similar amounts paid to the consulates for the visa, provided that they submit their passport within no later than 1 week after the visa expiry date to prove that they did not use the visa. If the guest obtained their visa through their own means and/or with the assistance of another visa intermediary company and Dubai Aktiviteleri cancels the relevant tour due to insufficient participation or another reason, no refund will be made to the guest.
- Routes may change depending on the city where the aircraft lands. The aircraft type and time may change, and since hotel availability may vary during high season or special periods, a similar alternative hotel may be provided. These circumstances were notified at the time of contracting, and THE PASSENGER PURCHASED THE TOUR BY ACCEPTING THE RISK OF CHANGES TO FLIGHT TIMES AND HOTEL CHANGES.
- Triple rooms are provided subject to hotel availability. Triple rooms include an extra bed, and the third bed is smaller than a standard bed. Three separate beds cannot be guaranteed in triple rooms; if the hotel has a suitable room, the hotel will block it subject to availability.
- Child discounts are valid only for children staying with 2 adults.
- The breakfast served at the hotels is continental breakfast, not Turkish breakfast. Continental breakfast consists of butter, jam or honey, bread, tea or coffee, and fruit juice.
- Group breakfasts may be served in a separate hall.
- During reservation/registration, the first and last name, date of birth, and passport number exactly as stated in the passport to be used for travel must be provided and entered into the system. Flight tickets are issued according to this information. Penalties for flight ticket cancellations or changes resulting from incorrect information are the guest's responsibility.
- Regardless of whether our guests obtain it from Dubai Aktiviteleri, they must have overseas travel and health insurance beginning one day before the tour date and ending one day after the tour date, and must carry the relevant insurance policy with them. Guests who do not carry their travel insurance may be fined by the police of the relevant country. If such a fine is incurred because the guest did not carry their travel insurance, responsibility belongs to the guest.
- Due to diplomatic relations between countries, having entered or exited certain countries may result in being unable to obtain a visa for another country or one or more countries, or being unable to enter through a border gate. Since this matter is beyond Dubai Aktiviteleri's control, the parties acknowledge that Dubai Aktiviteleri bears no responsibility in such a case.
- For the purpose of providing the group with economic and time benefits during the visit, guests who do not wish to participate in tours conducted along the route agree to wait for the group at a nearby facility until the optional excursion ends. At the end of the excursion, our bus will pick up these guests and our tour will continue.
- Panoramic city tours are excursions organized to introduce the cities. City tours and optional excursions may be held on different days, provided that their content remains unchanged, or may not take place depending on weather conditions. In such a case, Dubai Aktiviteleri is obliged to offer our valued guests the most suitable possible alternative. Optional tours are organized with a minimum participation requirement of 20 people. If sufficient participation is not achieved, optional tours may not take place or the price may change.
- Excursions or tours that local authorities do not permit for any reason will not take place. Dubai Aktiviteleri cannot be held responsible for the inability to conduct such excursions or tours.
- The aircraft seats in our programs are group seats, and the outbound and return flights are issued as a single ticket. If the outbound flight is missed and/or not used, the return flight may also be automatically forfeited. The airline's rules apply in such cases.
- Last-minute flight delays and gate changes are displayed on information boards/screens at airports. These details must be followed by the individuals concerned. If the flight is missed due to such a situation or personal reasons, the guest must obtain a new ticket at their own expense (as stated in the previous article, if necessary, as a round-trip ticket). In addition, they may partially or completely miss the first day's program because they missed the group's departure; in such a case, responsibility belongs to the guest. Furthermore, if they travel to the relevant city/country on a flight different from that of the group, the airport-city or airport-hotel transfer is the guest's responsibility.
- Guests who wish to upgrade their flight tickets using miles may do so only after the tickets have been issued and provided that there is availability on the relevant flight of the airline. Since the aircraft seats in our programs are in a group class, before upgrading the requested ticket, if availability exists, it may be necessary to pay the difference specified by the airline and move the ticket from the group class to an economy class eligible for upgrade. Any resulting price difference is the guest's responsibility. Group tickets in our programs are issued a few days before the tour departure.
- To use your mobile phones abroad, before leaving Türkiye you must check with your GSM operator whether your line is open to international calls and incoming calls.
- When briefly or completely leaving the means of transportation you use and the hotels where you stay during your trip, please make sure that you have taken all your belongings with you.
- Dubai Aktiviteleri may change the order of the cities in the program and/or the airline to be used without altering the content of the program in cases of force majeure or whenever it deems necessary.
- Dubai Aktiviteleri reserves the right to change hotel names, provided that the category remains the same.
- Dubai Aktiviteleri is not responsible for belongings forgotten, lost, or stolen during the tour.
- Children under the age of 18 traveling with their mother must obtain a letter of consent from their father; those traveling with their father must obtain one from their mother; and those traveling with a third person must obtain one from both their mother and father. Dubai Aktiviteleri cannot be held responsible if the flight does not take place due to the absence of a letter of consent.
- The General Terms are an integral part of the tour program and cannot be considered independently of the tour program.